Sep 24, 2020
Your tenants will be delighted to know that you’ve protected them with 24|7 Home Rescue. We offer wide range of landlord cover products to keep your tenants’ home warm and safe.Take advantage of our premium plan with a FREE Gas Safety (CP12) Certificate.
We don’t charge excess for annual boiler service and CP12 Certificate.
95% First Fix Ratio
We have a fantastic first fix ratio of over 95% & more manufacturer repairs than the majority of other service providers.
If you need repairs you will have access to over 3000 engineers nationwide.
Unlimited Callouts & Claims
We aim to reach you in as little as 4 hours and our tradesmen are guaranteed to turn up when they are supposed to.
Parts & Labour Included
We always use new parts for repairs, and where possible direct from the manufacturer!
No Hidden Charges
With a 24|7 Home Rescue plan, all costs are included. There will be no hidden labour fees, call out charges or additional charges for parts.
247 UK Helpline & Callouts
If you have an emergency, we have a UK based helpline on hand, 24 hours a day, 365 days a year.
It starts on the day your application is accepted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent pre-existing problems and to keep our prices low. Means the first amount of each claim, payable by you to the helpline before the approved engineer will attend. This payment will be taken before assistance is provided. Payment can be made by way of credit or debit card. Our plans can be personalized to include or exclude excess. The excess you pay is the amount per claim so no matter how many times an engineer visits for the same problem — you’ll only pay one excess! We provide cover for boilers that operate on natural gas and floor standing boilers. We cover all major makes and models.
Unfortunately, we do not provide cover for:
Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service, safety and operational check (this will be a Gas Safe recommended service not a manufacturer’s service) in any 12-month period. Our engineers will usually carry out this service at around the same time each calendar year. This will depend on their workload and your appointment preference. Service, safety and operational check visits (where applicable) will be carried out on an agreed date between the 8th and 12th month after the Commencement Date of your service agreement and will be arranged automatically. If you are within the first 8 months of your service agreement and you require an earlier service/CP12 Landlord Certificate, this can be arranged by bringing forward your payments to the amount of £60. Payment of the £60 will subsequently reduce your monthly direct debit.